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Comic Draw stuck on black screen

Harold Buchholz Feb 03, 2019 06:17AM AEDT

In the process of deleting a template, I wound up with a black blank screen with no options. I’ve rebooted my iPad Pro and still wind up on this screen. How do I get out of this and back to the program?

1 Community Answers

Best Answer
Mark | plasq support Feb 05, 2019 06:14AM AEDT

Hi Harold,

Very sorry you are having issues with Comic Draw.

Please remove Comic Draw from your list of open apps (double tap home button, and swipe Comic Draw up to remove from your list of apps open) – then go to main iPad Settings > Comic Draw > Troubleshooting > and toggle “Reset Application State”.

And then try to launch Comic Draw again, and it should launch properly.

Please contact us – http://plasq.com/contact/ – if you continue to have issues.

Best wishes,
Mark | plasq


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