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Crash, close, repeat.

Matt Steffeck Mar 23, 2018 03:42AM AEDT

Had a comic crash on me. Now I can't open the app at all. Keeps trying to go back to the crashed comic, says "Error-Comic Life was unable to open this comic for reading. It will open for editing instead." Then it closes (but not really) it just goes into hiding. When I tap, same. When I close same. When I restart iPad same. Thoughts?

3 Community Answers

Best Answer
Mark | plasq support Mar 23, 2018 05:46AM AEDT

Hi Matthew,

Thanks very much for contacting us.

First off, don’t delete the app – or you will lose all your work.

Remove Comic Life 3 from your list of open apps (double tap home button, and swipe Comic Life 3 up to remove from your list of apps open) – then go to Settings > Comic Life 3 > Troubleshooting > and toggle “Reset Application State”.

And then try to launch Comic Life 3 again, and it should launch properly.

If not, please contact email us directly: plasq.com/contact

Very sorry for the inconvenience. Thanks for your patience!

Best wishes,
Mark | plasq

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Mark | plasq support Best Answer Mar 23, 2018 05:46AM AEDT plasq Support plasqer

Hi Matthew,

Thanks very much for contacting us.

First off, don’t delete the app – or you will lose all your work.

Remove Comic Life 3 from your list of open apps (double tap home button, and swipe Comic Life 3 up to remove from your list of apps open) – then go to Settings > Comic Life 3 > Troubleshooting > and toggle “Reset Application State”.

And then try to launch Comic Life 3 again, and it should launch properly.

If not, please contact email us directly: plasq.com/contact

Very sorry for the inconvenience. Thanks for your patience!

Best wishes,
Mark | plasq

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Matt Steffeck Mar 28, 2018 05:46PM AEDT
That did the trick. Thanks for the prompt assistance!
Up 0 rated Down
Mark | plasq support Mar 28, 2018 05:47PM AEDT plasq Support plasqer

Fantastic! Thanks for letting us know!

Glad to be of assistance!

Have a great week!
Mark | plasq

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