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Images exporting at incorrect size

Karen Oct 23, 2015 08:36PM AEDT

My page size is 800 x 1280px ( chosen from the Kindle Fire Tablet size in the 'Use custom page" dropdown menu) But when I go to export it as a jpeg or a PNG , it exports at 1662 x 2667px. Where can I change this setting. By the way, the same project exported to 800 x 1280 perfectly a couple of months ago.

3 Community Answers

Best Answer
Mark Oct 23, 2015 10:08PM AEDT

Hello there Karen,

Thanks for your question.

It sounds like you might have the DPI setting in the File > Export > Export to Image(s)… > window set to 150 dpi. If you change the resolution back to 72 dpi – then it will export at the correct size for you.

Please let us know if you have any issues.

Best wishes,
Mark | plasq

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Mark Best Answer Oct 23, 2015 10:08PM AEDT plasq Support plasqer

Hello there Karen,

Thanks for your question.

It sounds like you might have the DPI setting in the File > Export > Export to Image(s)… > window set to 150 dpi. If you change the resolution back to 72 dpi – then it will export at the correct size for you.

Please let us know if you have any issues.

Best wishes,
Mark | plasq

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Karen Oct 24, 2015 01:20AM AEDT
Mark! You are a genius!

I would never have thought of changing that because I usually save at 150dpi on Photoshop, but that was exactly the problem. All fixed now. Thank you very much.

Karen
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Mark Oct 24, 2015 01:22AM AEDT plasq Support plasqer

Hello again Karen.

You’re welcome! Glad that was it. Thanks very much for confirming :)

Have fun with your comic creating!

All the best,
Mark | plasq

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